Returning

Can I return my order?
Of course! If you are not satisfied with the children's poster you have ordered, you can return it free of charge within 14 days of the delivery confirmation. For a smooth return and a full refund, the children's poster must be returned in its original packaging.

How do I return an item?
To receive return instructions and your return label, please contact our support team at hilfe@kiinst.de.

How long can I cancel my order?
The cancellation period is 14 days from the date of receipt of the goods. A refund of the purchase price is no longer possible after the deadline.

When will I receive my refund?
Once we've received your return and have inspected the items you're returning, we'll refund you immediately the corresponding value of the goods.